Towards Empathic Computing: Next-Generation Collaborative Technologies

Abstract: Abstract: In this presentation, I review next generation technologies for collaboration in a post-COVID world. People have been researching collaborative tools for many years, but the global pandemic forced large numbers of people to work from home for the first time. The experience of long term use of video conferencing and other collaborative tools soon highlighted the limitations of current technology. I review some of the lessons learned from this widespread use and discuss how new approaches to collaboration using AR and VR could overcome some of the limitations of desktop tools. In particular use of AR and VR can enable more natural ways to work together remotely, while new directions such as Empathic Computing can enable new ways to work together. As remote working becomes the new normal, there are opportunities and directions for future work which will also be discussed. Bio: Professor Mark Billinghurst is the Director of the Empathic Computing Laboratory at the University of South Australia, and the University of Auckland. A pioneer in the fields of Augmented and Virtual Reality, Professor Billinghurst has been researching AR and VR for over 25 years, publishing more than 550 research papers on topics such as Collaborative AR and VR, Multimodal Interfaces, Mobile AR, and Empathic Computing. In 2013 he was elected as a Fellow of the Royal Society of New Zealand, and in 2019 was given the ISMAR Career Impact Award in recognition for lifetime contribution to AR research and commercialization.

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